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Terms And Conditions

PLEASE READ THIS TERMS AND OCNDITIONS STATEMENT CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS STATEMENT AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

WARNING: Nicotine is a harmful and can be an addictive substance. The products offered on SmokeThis.io site may be associated with tobacco use and subsequent inhaling of tobacco and nicotine. Smoking is injurious to health. Surgeon General’s Warning smoking causes lung cancer, heart disease, emphysema, and may complicate pregnancy. By purchasing this product, you acknowledge you are not underage according to state or country laws up to date.

By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. SmokeThis.io reserves the right, at any time, to modify, alter, or update these Terms and Conditions, and by using smokethis.io you agree to be bound by such modifications, alterations, or updates. Limitations SmokeThis.io is not responsible for typographical errors. SmokeThis.io reserves the right to change the terms and conditions of sale at SmokeThis.io at any time. Customers are encouraged to review the terms of sale on a periodic basis for modifications. No SmokeThis.io employee or agent has the authority to vary any of Smoke This Tobacco policies of the terms and conditions governing any sale. SmokeThis.io obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this site should be construed to alter such agreements. SmokeThis.io does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected or that your use of the site will provide specific results. If not withstanding the other provisions of these terms of use, SmokeThis.io is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the site or any content, SmokeThis.io liability shall in no event exceed the dollar amount paid by you for the product(s) you purchased on the site. Website errors all website content, including but not limited to prices, product data and images, and product availability are subject to change without notice. We make no warranty or guarantee that the information on our website is error-free, complete, or current. Errors will be corrected where discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the method of original payment.

Returns and Refund Policy

We hope that you enjoy your recent purchase. In the event that you are unhappy for any reason with your online purchase, please follow the directions below for website returns. If you have questions about returning items, please call 408-247-SMOKE (6653) or email us at sales@smokethis.io. Smoke This tobacco purchased from smokethis.io may not be returned but merchandise may be returned within 14 days starting from the date your package has been received in its original condition. It is recommended that you initiate the return process as soon as possible to insure that we receive your package in the appropriate time. When processing your return, all products must be in its original condition (unused) and accompanied by a copy of your shipping receipt in the box. Original shipping and handling costs and costs incurred for shipping returns are non-refundable. In the case that you are returning a product because it is damaged, please let us know and we will gladly pay for the shipping charges. If your order is missing merchandise or you receive the wrong merchandise, please contact us at 408-247-SMOKE (6653) or sales@smokethis.io within 3 days of receiving your order, so we can start the claims process promptly. However, delays in reporting the problem will complicate the process and may result in the denial of your claim. Please insure your package for the retail value of the items. This way you will be protected if the package is lost or damaged. Our shipping address for returns is: Smoke This Attn: Online Returns 2271 The Alameda Santa Clara, CA 95050. Depending on your location, there will be a 5-7 business day transit time for your package to arrive at our Online Returns Center. Once received, returns are processed within one business day and a credit will be posted to your account within 5-7 business days.

Office Hours

Customer Service is available Monday through Friday: 12:00-6:00 p.m. PST. Please contact us at 408-247-SMOKE (6653) and/or email us at sales@smokethis.io

Closed Saturday and Sunday

Orders placed after 12:00 PM Pacific Standard Time will go out the following business day.